Your privacy is our priority. Find out clearly how a66 Casino collects, uses and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that underpin how a66 Casino handles the personal data of Malaysian users.
All data transmitted between your device and the a66 Casino server is protected with 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.
A66 Casino does not sell, rent, or share your personal data with third parties for marketing purposes. Your data belongs to you — we only use it to operate the platform better.
You have the full right to access, correct, transfer, or delete your personal data. Requests may be submitted to our team at any time and will be processed within 14 business days.
We only collect data that is strictly necessary for platform operations, legal compliance, and improving the user experience. No excess data is collected without clear justification.
In the event of any data breach that may affect your information, a66 Casino is committed to notifying affected users within 72 hours, in line with industry best practices.
The a66 Casino Privacy Policy is fully drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring comprehensive protection for all local users.
Important Note: This Privacy Policy describes the data collection and usage practices of a66 Casino. By using our platform, you agree to the terms set out in this document. Please read all sections before using our platform.
Welcome to the a66 Casino Privacy Policy. This document is our written commitment to all platform users — especially players from Malaysia — on how we handle your personal information transparently, responsibly and securely.
A66 Casino operates as an online casino entertainment platform that adheres to international industry standards. We understand that user trust is our most valuable asset, and every data-related decision is designed to protect your interests as a user, not the other way around.
This Privacy Policy applies to all users who access a66 Casino via the official website, Android and iOS mobile apps, or any other official channels we provide. It covers all activities from account registration and financial transactions to game participation and communications with our support team.
This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). In the event of any conflict between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail for Malaysian users.
A66 Casino collects your personal data through several different means depending on your level of interaction with the platform. All data collection is carried out transparently and solely for the stated purposes.
Data you provide directly:
Data collected automatically:
Sensitive data such as credit card numbers are not stored on our servers. All financial transactions are processed through trusted, licensed third-party payment providers, each with their own security policies.
Every piece of data we collect has a specific and legitimate purpose. a66 Casino does not use user data for purposes unrelated to platform operations or not permitted by law.
You may opt out of marketing communications at any time by updating your communication preferences in your account settings or by contacting our support team. Unsubscribing from marketing will not affect important account-related communications.
A66 Casino does not sell or rent your personal data to any party for marketing or commercial purposes. However, there are limited situations in which data may be shared with certain parties:
Trusted Service Providers: We work with licensed payment providers (FPX, eWallet), game software suppliers, cloud infrastructure providers, and analytics services. All parties are bound by strict confidentiality agreements and may only use your data for purposes we have specified.
Legal Requirements: a66 Casino may be required to disclose user data when mandated by court order, directives from law enforcement authorities, or legitimate financial reporting requirements under Malaysian regulations.
Business Transfers: In the event of a company merger, acquisition or asset transfer, user data may be transferred to a successor entity that will be bound by the same or equivalent Privacy Policy.
Important: In all data sharing situations, a66 Casino ensures that an equivalent level of protection is maintained by the data recipient. We do not share data with third-party advertising companies for personalised ad targeting.
The security of your data is a responsibility we take seriously. a66 Casino invests in industry-grade security infrastructure to ensure your data remains protected at all times.
Technical security measures we have implemented:
Data retention period: Active account data is retained for the duration the account remains active. Following account closure, financial transaction data is kept for a minimum of 7 years to comply with Malaysia's financial laws. Non-financial data will be deleted within 2 years of account closure.
While we implement industry-leading security measures, no online system can be guaranteed 100% secure. We encourage users to take proactive steps as well, such as using strong and unique passwords, enabling 2FA, and never sharing login credentials with anyone.
A66 Casino uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and ensure platform security. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login, game sessions and transaction security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collecting statistical data on how users interact with the platform for continuous improvement. | 1 year |
| Functional Cookies | Remembering user preferences such as language, theme and display settings for a more personalised experience. | 1 year |
| Analytics Cookies | Help us understand navigation patterns and platform usage for the purpose of developing new features. | 2 years |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect core platform functionality. For guidance on managing cookies in popular browsers, refer to your browser's official documentation.
As an a66 Casino user and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete data in our records.
Request deletion of your data when there is no longer a legitimate reason to retain it.
Receive your data in a machine-readable format for portability.
Object to the processing of your data for direct marketing purposes at any time.
Request restriction of data processing in certain situations permitted by law.
To exercise any of the above rights, contact our data protection team via email at [email protected] or via Live Chat 24/7. Requests will be processed within 14 business days. For complex cases, this period may be extended up to 30 days, with prior notice given to you.
All data rights requests are free of charge. a66 Casino does not impose any fees for processing legitimate access, correction or deletion requests from users.
A66 Casino is a platform strictly restricted to individuals aged 18 and above. We do not knowingly collect, store, or process any personal data from anyone under the age of 18.
If we discover or are informed that personal data belonging to an individual under the age of 18 has been collected without valid consent, we will take immediate action to:
If you believe a minor has registered or used the a66 Casino platform, please contact us immediately at [email protected] so that prompt action can be taken.
The a66 Casino platform may contain links to third-party websites or services such as game providers, payment providers and our official social media channels. This Privacy Policy does not apply to those third-party websites or services.
Each third-party website has its own privacy policy which may differ from ours. a66 Casino is not responsible for the privacy practices of any third-party website or service you visit through links on our platform.
We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information. Contact us if you find any link on our platform that appears to lead to a suspicious or insecure website.
A66 Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or platform developments. All changes take effect as soon as the updated version is published on this page.
When we make material changes to this Privacy Policy, we will notify you via:
Your continued use of the a66 Casino platform after an updated Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with any changes, you have the right to close your account by contacting our support team.
We encourage you to review this Privacy Policy page periodically. A version history of our Privacy Policy is available upon request through our support channels.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the a66 Casino data protection team is ready to assist through the following channels:
For formal complaints related to personal data, please include the following in your request: account ID number, request type (access / correction / deletion, etc.), a brief description of the issue, and supporting documents if applicable. Formal complaints will be acknowledged within 3 business days and resolved within 14 business days.
The a66 Casino Data Protection Team operates 24 hours a day, 7 days a week. We are proud of our privacy complaint resolution record, achieving over 97% satisfaction in our regular surveys among Malaysia users.